Municipality - Pincident

Connection Between Citizens and Municipalities

Citizens report the events with the Pincident Mobile Application, the relevant institutions/municipalities manage the events with the Pincident Operation Panel. Thus, citizens and institutions/municipalities collaborate for safer and smarter cities.

By using the Pincident Operations Panel, institutions can react very quickly to events. With the real-time and rich information coming from the field, they can intervene with the right team and the right equipment;

View events in real time on the map with icons specific to their category.

Examine the details of the events reported from the field (with video, picture, audio recording attachments).

Create a new event on the map.

Send a private message to a specific mobile user or group of users in the field. Send an instant or timed area message (eg danger zone, safe zone, etc.).

Go to a specific date and time in the past and watch how events unfold on the map.

Get detailed statistical reports to analyze events.

What are the advantages of Pincident over its competitors?

	Municipality	Public	Whatsapp
Mobile Application (Public)
Android and IOS
Turkish and English
Event notification (text, sound recording, image, video)
Location based event notification
Category based event notification
View events on the map
Viewing events as a list
Receive notifications from the app when an event is reported near its current location
Receive notifications from the app when an incident is reported near their key location (home, workplace, child's school, etc.)
When an earthquake is reported by Kandilli near its current location, "Are you safe?" receiving notifications asking, sending automatic messages to relatives in case of no response
Starting an emergency call from within the application (112, 110, 156, etc.)
Sending notifications to relatives registered in the application when an emergency call is initiated from within the application
Customize the app name
Municipality-specific screens (corporate, projects, reports, news, announcements, etc.)
Receive notifications from the application when new news or announcements are published
Viewing municipality social media posts on a single screen
Communication with the Public Desk (registering personal information only once)

(Pincident Mobile Application)

	Municipality	Public	Whatsapp
Web Application (Municipality)
Viewing notifications from citizens with their attachments (audio, picture, video)
Displaying notifications from citizens in real time on the map with icons specific to their categories
Creating a new event on the map
Sending a direct message to a citizen reporting an incident
Sending messages to citizens located in a selected region on the map (area message)
Setting the validity period of area messages (every citizen who enters that area during that period will receive the corresponding message)
Go to a specific date and time in the past and watch how events unfold on the map
Olayları analiz etmek için detaylı istatistiksel raporlar alma
Changing the above listed features of the mobile app (event categories, notification mechanism, etc.)
Managing the contents of the Municipality-specific screens in the mobile application
In-app notification to all mobile users
Applying a survey to all mobile users
Integration with other systems (e-Municipality, etc.)

(Pincident Web Application)